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  • Privacy Policy of PickFu

    PickFu collects some Personal Data from its Users.


    This document contains a section dedicated to Users in the United States and their privacy rights.

    This document contains a section dedicated to Brazilian Users and their privacy rights.


    This document can be printed for reference by using the print command in the settings of any browser.

    Owner and Data Controller

    PickFu, Inc.
    548 Market St. #68790
    San Francisco, CA 94104

    Owner contact email: privacy@pickfu.com

    Types of Data collected

    Among the types of Personal Data that PickFu collects, by itself or through third parties, there are: email address; Cookies; Usage Data; first name; last name; password; company name; profession; country; number of employees; number of Users; session statistics; city; ZIP/Postal code; state; province; county; latitude (of city); longitude (of city); metro area; geography/region; IP address; device information; app information; device logs; operating systems; browser information; language; launches; number of sessions; session duration; scroll-to-page interactions; mouse movements; scroll position; keypress events; motion sensor events; touch events; video views; clicks; browsing history; search history; page views; interaction events; page events; custom events; Application opens.

    Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
    Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using PickFu.
    Unless specified otherwise, all Data requested by PickFu is mandatory and failure to provide this Data may make it impossible for PickFu to provide its services. In cases where PickFu specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
    Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
    Any use of Cookies – or of other tracking tools — by PickFu or by the owners of third-party services used by PickFu serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

    Users are responsible for any third-party Personal Data obtained, published or shared through PickFu.

    Mode and place of processing the Data

    Methods of processing

    The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
    The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of PickFu (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

    Place

    The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

    Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

    Retention time

    Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

    The purposes of processing

    The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: User database management, Analytics, Advertising, Remarketing and behavioral targeting, Handling payments, Managing contacts and sending messages, Displaying content from external platforms, Contacting the User, Commercial affiliation, Hosting and backend infrastructure, Infrastructure monitoring, Heat mapping and session recording, Traffic optimization and distribution, Tag Management, Registration and authentication provided directly by PickFu and Spam and bots protection.

    For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

    Detailed information on the processing of Personal Data

    Personal Data is collected for the following purposes and using the following services:

    Advertising

    This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on PickFu, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Trackers for identifying Users, behavioral retargeting i.e. displaying ads tailored to the User’s interests and behavior, or to measure ads performance. For more information, please check the privacy policies of the relevant services.
    Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.

    Meta ads conversion tracking (Meta pixel) (Meta Platforms, Inc.)

    Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Meta Audience Network with actions performed on PickFu. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.

    Personal Data processed: Trackers; Usage Data.

    Place of processing: United States – Privacy Policy – Opt out.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in California

    X Ads conversion tracking (X Corp.)

    X Ads conversion tracking is an analytics service provided by X Corp. that connects data from the X advertising network with actions performed on PickFu.

    Personal Data processed: Trackers; Usage Data.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in California

    Google Ads conversion tracking (Google LLC)

    Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on PickFu.

    Personal Data processed: Trackers; Usage Data.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in California

    Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Google Analytics (Universal Analytics) (Google Inc.)

    Google Analytics (Universal Analytics) is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of PickFu, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    In order to understand Google's use of Data, consult Google's partner policy.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in the United States

    FullStory (FullStory, Inc.)

    FullStory is an analytics and heat mapping service provided by FullStory, Inc.
    FullStory maps how frequently Users interact with the different areas of PickFu, allowing the Owner to draw conclusions about their interests and preferences. FullStory further allows for the recording of mapping sessions making them available for later visual playback.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: United States – Privacy Policy – Opt out.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in California

    Google Analytics 4 (Google LLC)

    Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of PickFu, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
    In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

    In order to understand Google's use of Data, consult Google's partner policy.

    Personal Data processed: number of Users; session statistics; Trackers; Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in California

    Commercial affiliation

    This type of service allows PickFu to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
    Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with PickFu.
    For details of which data are collected, please refer to the privacy policy of each service.

    FirstPromoter

    Personal Data: Cookies, email address, Usage Data and various types of Data as specified in the privacy policy of the service

    Privacy Policy

    This processing constitutes:

    • a Sale in California
    • a Sharing in California

    Contacting the User

    Contact form (PickFu)

    By filling in the contact form with their Data, the User authorizes PickFu to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

    Personal Data processed: email address; first name.

    Category of Personal Information collected according to the CCPA: identifiers.

    This processing constitutes:

    Mailing list or newsletter (PickFu)

    By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning PickFu. Your email address might also be added to this list as a result of signing up to PickFu or after making a purchase.

    Personal Data processed: email address; first name; last name; Usage Data.

    Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana

    Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of PickFu and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    YouTube video widget (Google Inc.)

    YouTube is a video content visualization service provided by Google Inc. that allows PickFu to incorporate content of this kind on its pages.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in California

    Handling payments

    Payment processing services enable PickFu to process payments by credit card, bank transfer or other means. To ensure greater security, PickFu shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
    Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

    Stripe (Stripe Inc)

    Stripe is a payment service provided by Stripe Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    Heat mapping and session recording

    Heat mapping services are used to display the areas of PickFu that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
    Some of these services may record sessions and make them available for later visual playback.

    Hotjar Heat Maps & Recordings (Hotjar Ltd.)

    Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
    Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

    Personal Data processed: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service.

    Place of processing: Malta – Privacy Policy – Opt Out.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in California

    Hosting and backend infrastructure

    This type of service has the purpose of hosting Data and files that enable PickFu to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of PickFu. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

    Heroku (Heroku, Inc.)

    Heroku is a hosting service provided by Heroku, Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    DigitalOcean (DigitalOcean Inc.)

    DigitalOcean is a hosting service provided by DigitalOcean Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    Infrastructure monitoring

    This type of service allows PickFu to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
    Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of PickFu.

    New Relic (New Relic)

    New Relic is a monitoring service provided by New Relic Inc.
    The way New Relic is integrated means that it filters all traffic of PickFu, i.e., communication between the Application and the User's browser or device, while also allowing analytical data on PickFu to be collected.

    Personal Data processed: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    Managing contacts and sending messages

    This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

    Mailchimp (The Rocket Science Group, LLC.)

    Mailchimp is an email address management and message sending service provided by The Rocket Science Group, LLC.

    Personal Data processed: email address; first name; last name; Usage Data.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in the United States
    • a Sharing in California

    Postmark (Wildbit LLC)

    Postmark is an email address management and message sending service provided by Wildbit LLC.

    Personal Data processed: email address.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: identifiers.

    This processing constitutes:

    • a Sharing in California

    Registration and authentication provided directly by PickFu

    By registering or authenticating, Users allow PickFu to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.

    Direct registration (PickFu)

    The User registers by filling out the registration form and providing the Personal Data directly to PickFu.

    Personal Data processed: company name; country; email address; first name; number of employees; password; profession; Usage Data.

    Category of Personal Information collected according to the CCPA: identifiers; commercial information; internet or other electronic network activity information; employment related information.

    Remarketing and behavioral targeting

    This type of service allows PickFu and its partners to inform, optimize and serve advertising based on past use of PickFu by the User.
    This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
    Some services offer a remarketing option based on email address lists.
    In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    Facebook Remarketing (Facebook, Inc.)

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of PickFu with the Facebook advertising network.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in California
    • a Sharing in California

    Google Ads Remarketing (Google LLC)

    Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of PickFu with the Google Ads advertising network and the DoubleClick Cookie.

    Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in California
    • a Sharing in California

    Spam and bots protection

    This type of service analyzes the traffic of PickFu, potentially containing Users' Personal Data, with the purpose of filtering it from unwanted parts of traffic, messages and content that are recognized as spam or protecting it from malicious bots activities.

    Cloudflare Bot Management (Cloudflare, Inc.)

    Cloudflare Bot Management is a malicious bot protection and management service provided by Cloudflare, Inc.

    Personal Data processed: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information; geolocation data; inferences drawn from other personal information.

    This processing constitutes:

    • a Sharing in California

    Tag Management

    This type of service helps the Owner to manage the tags or scripts needed on PickFu in a centralized fashion.
    This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

    Google Tag Manager (Google LLC)

    Google Tag Manager is a tag management service provided by Google LLC.

    Personal Data processed: Trackers.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    Traffic optimization and distribution

    This type of service allows PickFu to distribute their content using servers located across different countries and to optimize their performance.
    Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between PickFu and the User's browser.
    Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

    Cloudflare (Cloudflare, Inc.)

    Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
    The way Cloudflare is integrated means that it filters all the traffic through PickFu, i.e., communication between PickFu and the User's browser, while also allowing analytical data from PickFu to be collected.

    Personal Data processed: Trackers.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

    User database management

    This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to PickFu, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving PickFu.
    Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on PickFu.

    Intercom (Intercom Inc.)

    Intercom is a User database management service provided by Intercom Inc. Intercom can also be used as a medium for communications, either through email, or through messages within PickFu.

    Personal Data processed: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information.

    This processing constitutes:

    • a Sale in California

    Information on opting out of interest-based advertising

    In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

    Cookie Policy

    PickFu uses Trackers. To learn more, Users may consult the Cookie Policy.

    Further Information for Users

    Legal basis of processing

    The Owner may process Personal Data relating to Users if one of the following applies:

    • Users have given their consent for one or more specific purposes.
    • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
    • processing is necessary for compliance with a legal obligation to which the Owner is subject;
    • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
    • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

    In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

    Further information about retention time

    Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

    Therefore:

    • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
    • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

    The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

    Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

    The rights of Users based on the General Data Protection Regulation (GDPR)

    Users may exercise certain rights regarding their Data processed by the Owner.

    In particular, Users have the right to do the following, to the extent permitted by law:

    • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
    • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
    • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
    • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
    • Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
    • Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
    • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
    • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

    Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

    Details about the right to object to processing

    Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

    Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

    How to exercise these rights

    Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

    Further information for Users in Brazil

    This section of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the entity running PickFu and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).
    This section applies to all Users in Brazil (Users are referred to below, simply as “you”, “your”, “yours”), according to the "Lei Geral de Proteção de Dados" (the "LGPD"), and for such Users, it supersedes any other possibly divergent or conflicting information contained in the privacy policy.
    This part of the document uses the term “personal information“ as it is defined in the LGPD.

    The grounds on which we process your personal information

    We can process your personal information solely if we have a legal basis for such processing. Legal bases are as follows:

    • your consent to the relevant processing activities;
    • compliance with a legal or regulatory obligation that lies with us;
    • the carrying out of public policies provided in laws or regulations or based on contracts, agreements and similar legal instruments;
    • studies conducted by research entities, preferably carried out on anonymized personal information;
    • the carrying out of a contract and its preliminary procedures, in cases where you are a party to said contract;
    • the exercising of our rights in judicial, administrative or arbitration procedures;
    • protection or physical safety of yourself or a third party;
    • the protection of health – in procedures carried out by health entities or professionals;
    • our legitimate interests, provided that your fundamental rights and liberties do not prevail over such interests; and
    • credit protection.

    To find out more about the legal bases, you can contact us at any time using the contact details provided in this document.

    Categories of personal information processed

    To find out what categories of your personal information are processed, you can read the section titled “Detailed information on the processing of Personal Data” within this document.

    Why we process your personal information

    To find out why we process your personal information, you can read the sections titled “Detailed information on the processing of Personal Data” and “The purposes of processing” within this document.

    Your Brazilian privacy rights, how to file a request and our response to your requests

    Your Brazilian privacy rights

    You have the right to:

    • obtain confirmation of the existence of processing activities on your personal information;
    • access to your personal information;
    • have incomplete, inaccurate or outdated personal information rectified;
    • obtain the anonymization, blocking or elimination of your unnecessary or excessive personal information, or of information that is not being processed in compliance with the LGPD;
    • obtain information on the possibility to provide or deny your consent and the consequences thereof;
    • obtain information about the third parties with whom we share your personal information;
    • obtain, upon your express request, the portability of your personal information (except for anonymized information) to another service or product provider, provided that our commercial and industrial secrets are safeguarded;
    • obtain the deletion of your personal information being processed if the processing was based upon your consent, unless one or more exceptions provided for in art. 16 of the LGPD apply;
    • revoke your consent at any time;
    • lodge a complaint related to your personal information with the ANPD (the National Data Protection Authority) or with consumer protection bodies;
    • oppose a processing activity in cases where the processing is not carried out in compliance with the provisions of the law;
    • request clear and adequate information regarding the criteria and procedures used for an automated decision; and
    • request the review of decisions made solely on the basis of the automated processing of your personal information, which affect your interests. These include decisions to define your personal, professional, consumer and credit profile, or aspects of your personality.

    You will never be discriminated against, or otherwise suffer any sort of detriment, if you exercise your rights.

    How to file your request

    You can file your express request to exercise your rights free from any charge, at any time, by using the contact details provided in this document, or via your legal representative.

    How and when we will respond to your request

    We will strive to promptly respond to your requests.
    In any case, should it be impossible for us to do so, we’ll make sure to communicate to you the factual or legal reasons that prevent us from immediately, or otherwise ever, complying with your requests. In cases where we are not processing your personal information, we will indicate to you the physical or legal person to whom you should address your requests, if we are in the position to do so.

    In the event that you file an access or personal information processing confirmation request, please make sure that you specify whether you’d like your personal information to be delivered in electronic or printed form.
    You will also need to let us know whether you want us to answer your request immediately, in which case we will answer in a simplified fashion, or if you need a complete disclosure instead.
    In the latter case, we’ll respond within 15 days from the time of your request, providing you with all the information on the origin of your personal information, confirmation on whether or not records exist, any criteria used for the processing and the purposes of the processing, while safeguarding our commercial and industrial secrets.

    In the event that you file a rectification, deletion, anonymization or personal information blocking request, we will make sure to immediately communicate your request to other parties with whom we have shared your personal information in order to enable such third parties to also comply with your request — except in cases where such communication is proven impossible or involves disproportionate effort on our side.

    Transfer of personal information outside of Brazil permitted by the law

    We are allowed to transfer your personal information outside of the Brazilian territory in the following cases:

    • when the transfer is necessary for international legal cooperation between public intelligence, investigation and prosecution bodies, according to the legal means provided by the international law;
    • when the transfer is necessary to protect your life or physical security or those of a third party;
    • when the transfer is authorized by the ANPD;
    • when the transfer results from a commitment undertaken in an international cooperation agreement;
    • when the transfer is necessary for the execution of a public policy or legal attribution of public service;
    • when the transfer is necessary for compliance with a legal or regulatory obligation, the carrying out of a contract or preliminary procedures related to a contract, or the regular exercise of rights in judicial, administrative or arbitration procedures.

    Further information for Users in the United States

    This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running PickFu and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).

    The information contained in this section applies to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are residents in the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana.

    For such Users, this information supersedes any other possibly divergent or conflicting provisions contained in the privacy policy.

    This part of the document uses the term Personal Information (and Sensitive Personal Information).

    Notice at collection

    The following Notice at collection provides you with timely notice about the categories of Personal Information collected or disclosed in the past 12 months so that you can exercise meaningful control over our use of that Information.

    While such categorization of Personal Information is mainly based on California privacy laws, it can also be helpful for anyone who is not a California resident to get a general idea of what types of Personal Information are collected.

    • Identifiers

      Personal Information collected or disclosed: email address, various types of Data as specified in the privacy policy of the service, Cookies, Usage Data, first name, last name, company name, profession, country, number of employees, city, ZIP/Postal code, state, province, county, latitude (of city), longitude (of city), metro area, geography/region, Trackers, IP address, device information, app information, device logs, operating systems, browser information, language, launches, number of sessions, session duration, scroll-to-page interactions, mouse movements, scroll position, keypress events, motion sensor events, touch events, video views, clicks, browsing history, search history, session statistics, page views, interaction events, page events, custom events, Application opens

      Sensitive Personal Information collected or disclosed ℹ️: password

      Purposes:

      • User database management
      • Managing contacts and sending messages
      • Contacting the User
      • Registration and authentication provided directly by PickFu
      • Spam and bots protection

      Retention period: for the time necessary to fulfill the purpose

      Sold or Shared ℹ️: Yes

      Targeted Advertising: ℹ️: Yes

      Third-parties: Intercom Inc., The Rocket Science Group, LLC., Wildbit LLC, Cloudflare, Inc.

      Service providers or contractors: PickFu

    • Internet or other electronic network activity information

      Personal Information collected or disclosed: email address, various types of Data as specified in the privacy policy of the service, Cookies, Usage Data, Trackers, first name, last name, Tracker, company name, profession, country, number of employees, number of Users, session statistics, city, ZIP/Postal code, state, province, county, latitude (of city), longitude (of city), metro area, geography/region, IP address, device information, app information, device logs, operating systems, browser information, language, launches, number of sessions, session duration, scroll-to-page interactions, mouse movements, scroll position, keypress events, motion sensor events, touch events, video views, clicks, browsing history, search history, page views, interaction events, page events, custom events, Application opens

      Sensitive Personal Information collected or disclosed ℹ️: password

      Purposes:

      • User database management
      • Analytics
      • Advertising
      • Remarketing and behavioral targeting
      • Handling payments
      • Managing contacts and sending messages
      • Displaying content from external platforms
      • Hosting and backend infrastructure
      • Infrastructure monitoring
      • Contacting the User
      • Heat mapping and session recording
      • Traffic optimization and distribution
      • Tag Management
      • Registration and authentication provided directly by PickFu
      • Spam and bots protection

      Retention period: for the time necessary to fulfill the purpose

      Sold or Shared ℹ️: Yes

      Targeted Advertising: ℹ️: Yes

      Third-parties: Intercom Inc., Google Inc., Meta Platforms, Inc., Facebook, Inc., X Corp., Stripe Inc, The Rocket Science Group, LLC., Google LLC, Heroku, Inc., New Relic, DigitalOcean Inc., Hotjar Ltd., FullStory, Inc., Cloudflare, Inc.

      Service providers or contractors: PickFu

    • Commercial information

      Personal Information collected or disclosed: Usage Data, first name, email address, company name, profession, country, number of employees

      Sensitive Personal Information collected or disclosed ℹ️: password

      Purposes:

      • Registration and authentication provided directly by PickFu

      Retention period: for the time necessary to fulfill the purpose

      Sold or Shared ℹ️: Yes

      Targeted Advertising: ℹ️: Yes

      Service providers or contractors: PickFu

    • Employment related information

      Personal Information collected or disclosed: Usage Data, first name, email address, company name, profession, country, number of employees

      Sensitive Personal Information collected or disclosed ℹ️: password

      Purposes:

      • Registration and authentication provided directly by PickFu

      Retention period: for the time necessary to fulfill the purpose

      Sold or Shared ℹ️: Yes

      Targeted Advertising: ℹ️: Yes

      Service providers or contractors: PickFu

    • Geolocation data

      Personal Information collected or disclosed: city, ZIP/Postal code, state, province, country, county, latitude (of city), longitude (of city), metro area, geography/region, Usage Data, Trackers, IP address, device information, app information, device logs, operating systems, browser information, language, launches, number of sessions, session duration, scroll-to-page interactions, mouse movements, scroll position, keypress events, motion sensor events, touch events, video views, clicks, browsing history, search history, session statistics, page views, interaction events, page events, custom events, Application opens

      Purposes:

      • Spam and bots protection

      Retention period: for the time necessary to fulfill the purpose

      Sold or Shared ℹ️: Yes

      Targeted Advertising: ℹ️: Yes

      Third-parties: Cloudflare, Inc.

    • Inferences drawn from other personal information

      Personal Information collected or disclosed: city, ZIP/Postal code, state, province, country, county, latitude (of city), longitude (of city), metro area, geography/region, Usage Data, Trackers, IP address, device information, app information, device logs, operating systems, browser information, language, launches, number of sessions, session duration, scroll-to-page interactions, mouse movements, scroll position, keypress events, motion sensor events, touch events, video views, clicks, browsing history, search history, session statistics, page views, interaction events, page events, custom events, Application opens

      Purposes:

      • Spam and bots protection

      Retention period: for the time necessary to fulfill the purpose

      Sold or Shared ℹ️: Yes

      Targeted Advertising: ℹ️: Yes

      Third-parties: Cloudflare, Inc.

    ℹ️ You can read the definitions of these concepts inside the “Definitions and legal references section” of the privacy policy.

    To know more about your rights in particular to opt out of certain processing activities and to limit the use of your sensitive personal information (“Limit the Use of My Sensitive Personal Information”) you can refer to the “Your privacy rights under US state laws” section of our privacy policy.

    For more details on the collection of Personal Information, please read the section “Detailed information on the processing of Personal Data” of our privacy policy.

    We won’t process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.

    What are the sources of the Personal Information we collect?

    We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use PickFu.

    For example, you directly provide your Personal Information when you submit requests via any forms on PickFu. You also provide Personal Information indirectly when you navigate PickFu, as Personal Information about you is automatically observed and collected.

    Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of PickFu and features thereof.

    Your privacy rights under US state laws

    You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:

    • the right to access Personal Information: the right to know. You have the right to request that we confirm whether or not we are processing your Personal Information. You also have the right to access such Personal Information;
    • the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you;
    • the right to request the deletion of your Personal Information. You have the right to request that we delete any of your Personal Information;
    • the right to obtain a copy of your Personal Information. We will provide your Personal Information in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible;
    • the right to opt out from the Sale of your Personal Information; We will not discriminate against you for exercising your privacy rights.
    • the right to non-discrimination.

    Additional rights for Users residing in California

    In addition to the rights listed above common to all Users in the United States, as a User residing in California, you have

    • The right to opt out of the Sharing of your Personal Information for cross-context behavioral advertising;
    • The right to request to limit our use or disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods, as is reasonably expected by an average consumer. Please note that certain exceptions outlined in the law may apply, such as, when the collection and processing of Sensitive Personal Information is necessary to verify or maintain the quality or safety of our service.

    Additional rights for Users residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana

    In addition to the rights listed above common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska and Montana you have

    • The right to opt out of the processing of your personal information for Targeted Advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
    • The right to freely give, deny or withdraw your consent for the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.

    Additional rights for users residing in Utah and Iowa

    In addition to the rights listed above common to all Users in the United States, as a User residing in Utah and Iowa, you have

    • The right to opt out of the processing of your Personal Information for Targeted Advertising;
    • The right to opt out of the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.

    How to exercise your privacy rights under US state laws

    To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.

    For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Information in our possession relates to you. You are not required to create an account with us to submit your request. We will use any Personal Information collected from you in connection with the verification of your request solely for verification and shall not further disclose the Personal Information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.

    If you are an adult, you can make a request on behalf of a child under your parental authority.

    How to exercise your rights to opt out

    In addition to what is stated above, to exercise your right to opt-out of Sale or Sharing and Targeted Advertising you can also use the privacy choices link provided on PickFu.

    If you want to submit requests to opt out of Sale or Sharing and Targeted Advertising activities via a user-enabled global privacy control, such as for example the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request in a frictionless manner.

    How and when we are expected to handle your request

    We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we need more time, we will explain to you the reasons why, and how much more time we need.

    Should we deny your request, we will explain to you the reasons behind our denial (where envisaged by applicable law you may then contact the relevant authority to submit a complaint).

    We do not charge a fee to process or respond to your request unless such request is manifestly unfounded or excessive and in all other cases where it is permitted by the applicable law. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.

    Additional information about Data collection and processing

    Legal action

    The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of PickFu or the related Services.
    The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

    Additional information about User's Personal Data

    In addition to the information contained in this privacy policy, PickFu may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

    System logs and maintenance

    For operation and maintenance purposes, PickFu and any third-party services may collect files that record interaction with PickFu (System logs) or use other Personal Data (such as the IP Address) for this purpose.

    Information not contained in this policy

    More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

    Changes to this privacy policy

    The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within PickFu and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

    Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

    Definitions and legal references

    Personal Data (or Data) / Personal Information (or Information)

    Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

    Sensitive Personal Information

    Sensitive Personal Information means any Personal Information that is not publicly available and reveals information considered sensitive according to the applicable privacy law.

    Usage Data

    Information collected automatically through PickFu (or third-party services employed in PickFu), which can include: the IP addresses or domain names of the computers utilized by the Users who use PickFu, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

    User

    The individual using PickFu who, unless otherwise specified, coincides with the Data Subject.

    Data Subject

    The natural person to whom the Personal Data refers.

    Data Processor (or Processor)

    The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

    Data Controller (or Owner)

    The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of PickFu. The Data Controller, unless otherwise specified, is the Owner of PickFu.

    PickFu (or this Application)

    The means by which the Personal Data of the User is collected and processed.

    Service

    The service provided by PickFu as described in the relative terms (if available) and on this site/application.

    Sale

    Sale means any exchange of Personal Information by the Owner to a third party, for monetary or other valuable consideration, as defined by the applicable privacy US state law. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the applicable law, does not constitute a Sale of your Personal Information.

    Sharing

    Sharing means any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's Personal Information by the business to a third party for cross-context behavioral advertising, whether for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged, as defined by the California privacy laws. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the California privacy laws, does not constitute sharing of your Personal Information.

    Targeted advertising

    Targeted advertising means displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer’s activities over time and across nonaffiliated websites or online applications to predict such consumer’s preferences or interests, as defined by the applicable privacy US state law.

    European Union (or EU)

    Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

    Cookie

    Cookies are Trackers consisting of small sets of data stored in the User's browser.

    Tracker

    Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

    Legal information

    This privacy statement has been prepared based on provisions of multiple legislations.

    This privacy policy relates solely to PickFu, if not stated otherwise within this document.

    Latest update: March 07, 2024

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